Privacy Policy
Last Updated: January 3 2025
Welcome to RX Youth (“Company,” “we,” “us,” or “our”). We operate the website located at https://www.rxyouthskincare.com/ (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit or make a purchase from the Site, and it applies solely to our online information-gathering and dissemination practices in the United States.
By accessing or using our Site, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not access or use our Site.
1. Information We Collect
1.1 Personal Information
When you purchase products through our Site or sign up for our newsletter, we collect certain personal information you voluntarily provide. This may include:
- Name
- Email address
- Physical address
- Phone number
- Payment information (processed via our third-party payment processor)
We do not intentionally collect any sensitive personal information (such as health data, Social Security numbers, or data from minors).
1.2 Non-Personal Information
We may automatically collect certain non-personal information when you visit or interact with the Site. This can include your IP address, browser type, device information, and usage data through cookies and similar tracking technologies.
2. How We Collect Your Information
- Online Forms & Account Registration: When you complete a purchase, create a user account, or sign up for our newsletter, you provide personal information to us.
- Contact Forms: If you submit an inquiry through our contact form, we collect and store your contact details.
- Cookies & Analytics: We use Google Analytics to collect non-personal, aggregate information about how our Site is used (e.g., pages visited, time spent on the Site). We also may use a Facebook Pixel in the future for advertising and analytics.
You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you do this, some parts of our Site may not function properly.
3. How We Use Your Information
We collect and use your information for the following purposes:
- Processing Orders: To process and fulfill your orders, including payment processing, order confirmation, and shipping.
- Marketing & Communications: To send you newsletters, marketing emails, promotions, and other communications you have opted to receive.
- Site Improvement: To analyze Site usage and improve our products, services, and user experience.
- Customer Support: To respond to your inquiries, feedback, or any issues related to your purchases.
We do not sell or rent your personal information to third parties.
4. How We Share Your Information
Although we do not sell or rent your data, we may share certain information with:
- Service Providers:
- Payment Processing: We use Stripe to process payments.
- Analytics & Advertising: We use Google Analytics and may use Facebook Ads in the future. These providers have access to information as necessary to perform their functions, but they are not permitted to use it for other purposes.
- Business Transfers: In the event of a merger, acquisition, financing, or sale of our assets, your information may be transferred to a successor or affiliate as part of that transaction.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by government authorities.
5. Data Storage and Security
- Storage Location: Personal data is stored in our website’s database and in our Stripe account.
- Security Measures: We use an SSL certificate to encrypt data transmitted to and from our Site and employ security software to guard against malicious intrusions.
- Retention Period: We retain your personal information indefinitely, or as otherwise required by law or legal obligations.
Despite our efforts, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access, Correction, & Deletion: You may request access to or correction of your personal information at any time. If you would like to delete your personal data, you may request so by contacting us at [email protected].
- Opt-Out of Marketing Communications: You can opt out of promotional emails by clicking the “unsubscribe” link in the email.
- Cookies: Most web browsers allow you to control cookies through settings preferences. If you choose to block cookies, some features of our Site may not function properly.
7. Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If you believe we have collected such information, please contact us at [email protected], and we will take steps to delete it as soon as possible.
8. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (“CCPA”) regarding your personal information, including the right to request access to or deletion of your personal information and information about our data practices. To exercise these rights, please contact us at [email protected].
We do not sell personal information, and we do not discriminate against California residents who exercise any of their rights described in this Privacy Policy.
9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. We do not provide direct notifications of updates, so please review this page periodically. Any changes will be effective immediately upon posting the updated Privacy Policy on our Site, and your continued use of our Site constitutes acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us at:
RX Youth
Email: [email protected]